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Commissioner Mike Causey

Commissioner Mike Causey’s goal as commissioner is to fight for more competition in the industry and to combat insurance fraud to drive rates lower for the North Carolina consumer.

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NC Catastrophe Adjuster Certification

This catastrophic course will familiarize adjusters with North Carolina key issues and challenges that may affect coverage and how to address them to achieve the best coverage solution for the North Carolina consumers.

Hurricane Matthew Flooding

Commissioner Causey sets up 2024 WebEx flood insurance conferences

Free continuing education credit offered for insurance agents, adjusters, real estate agents, engineers, architects, and land surveyors.

Getting help is easy.

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File a complaint or get assistance

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Locate a lost life insurance policy

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Health claim denied? We can help.

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Suspect insurance fraud? Report it.

Questions about insurance?

Insurance can be confusing. One of our most important jobs is to help educate North Carolinians about insurance-related issues or Medicare issues so you can make informed decisions for you and your family. If you have questions about insurance, we can help.

Call 855-408-1212 (toll free)

Commissioner of Insurance and State Fire Marshal, Mike Causey

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Seniors' Health Insurance Information Program (SHIIP)

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Criminal Insurance Investigation

Report Insurance Fraud

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MyDOI, NCDOI's First Mobile App

Download using the QR code above.

Hurricane Florence

In a Disaster

North Carolina is at a high risk for a variety of natural disasters, including hurricanes, tornadoes, winter storms, floods, wildfires, earthquakes, and mudslides. The North Carolina Department of Insurance encourages proper planning so that citizens are in a better position to protect their families and to recover from a natural disaster.